If your question is not answered in the list below please email us at Sales@RedHeadSoftware.Com or call us at 610-622-7714

  1. What program(s) do you accept files in?
    We accept files in Adobe Photoshop 6.0 or lower& Illustrator 8.0 or lower, or any file saved as a .tiff , .jpg or .EPS file. Make sure all file images are at least 300 dpi. (Please make sure that the text is converted to outlines/curves to avoid font problems). .

  2. What is the turnaround time?
    For business cards, postcards, stickers, bookmarks and short run(under qty 5,000) of brochure/flyers, it is usually 10-14 working days after your approval of the proof. .

  3. What is the minimum quantity accepted?
    Our minimum on all of our printing is 1000. Whether it is for business cards, postcards, stickers, brochures, etc, our prices are remarkably low that it is affordable to print 1000 quantity. .

  4. What type of media do you accept files in?
    We can accept files placed on floppy disks, zip disks, and CD-ROMS. But the fastest way to process your order is if you email or upload your artwork to us. (Zipped files would be recommended for artwork sent via email or upload). .

  5. What resolution should I save my images/files?
    We recommend that the file or image to be at least 200dpi. But for the best quality print, we recommend 300dpi..

  6. What is full bleed?
    Full Bleed is when the ink is printed to the edges of all sides. There are no white border. If you want full bleed, please make sure the file you suply us has the colors go all the way to the edge. If you do NOT wish for bleeds and want a white border, please make sure there is at least 1/4" of white border.

  7. What Size should I set my business cards?
    The cards should be setup to 3.75" x 2.25" which will be trimmed to the standard 3.5" x 2". For all other sizes please add .125" around the file for bleed.

  8. Can I rush an order?
    Sorry but we cannot rush your order. We print in high volumes and we strive to print at highest quality. So this makes are schedule extremely tight. That is why we cannot rush orders. But we can ship via Next Day air or 2nd Day Air when the printing is done.




home | about Red Head Software Design | services | packages | e-commerce | design process | pricing | contact us
maintenance | hosting | estimate | fast quote | sample agreement | portfolio | client list


Phone: (610) 622-7714 | Fax: (610) 622-7714
info@redheadsoftware.com


Copyright © 2003, Red Head Software Design, All Rights Reserved